A Review of Human-Computer Interaction Design Approaches towards Information Systems Development
DOI:
https://doi.org/10.18662/brain/12.1/180Keywords:
HCI design approaches, Information systems Development, Emerging-technologies, Mobile platforms, Agile methodology, User interfaceAbstract
Nowadays modern information systems (emerging technologies) are increasingly becoming an integral part of our daily lives and has begun to pose a serious challenge for human-computer interaction (HCI) professionals, as emerging technologies in the area of mobile and cloud computing, and internet of things (IoT), are calling for more devotion from HCI experts in terms of systems interface design. As the number of mobile platforms users, nowadays comprises of children’s, elderly people, and people with disabilities or disorders, all demanding for an effective user interface that can meet their diverse needs, even on the move, at anytime and anywhere. This paper, review current articles (43) related to HCI interface design approaches to modern information systems design with the aim of identifying and determining the effectiveness of these methods. The study found that the current HCI design approaches were based on desktop paradigm which falls short of providing location-based services to mobile platforms users. The study also discovered that almost all the current interface design standard used by HCI experts for the design of user’s interface were not effective & supportive of emerging technologies due to the flexibility nature of these technologies. Based on the review findings, the study suggested the combination of Human-centred design with agile methodologies for interface design, and call on future works to use qualitative or quantitative approach to further investigate HCI methods of interface design with much emphasis on cloud-based technologies and other organizational information systems.
References
Ahmad, N., Riaz, N., & Hussain, M. (2011). Ad hoc wireless sensor network architecture for disaster survivor detection. International Journal of Advanced Science and Technology, 34(9), 16. https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.359.7416&rep=rep1&type=pdf
Al Mahdi, Z., Naidu, V. R., & Kurian, P. (2019). Analyzing the Role of Human Computer Interaction Principles for E-Learning Solution Design Smart Technologies and Innovation for a Sustainable Future (pp. 41-44): Springer. https://doi.org/10.1007/978-3-030-01659-3_6
Bernonville, S., Kolski, C., Leroy, N., & Beuscart-Zéphir, M.-C. (2010). Integrating the SE and HCI models in the human factors engineering cycle for re-engineering Computerized Physician Order Entry systems for medications: Basic principles illustrated by a case study. International journal of medical informatics, 79(4), e35-e42. https://doi.org/10.1016/j.ijmedinf.2008.04.003
Bertola, N. J., & Smith, I. F. (2019). A methodology for measurement-system design combining information from static and dynamic excitations for bridge load testing. Journal of Sound and Vibration, 463, 114953. https://doi.org/10.1016/j.jsv.2019.114953
Blandford, A. (2019). HCI for health and wellbeing: challenges and opportunities. International Journal of Human-Computer Studies, 131, 41-51. https://doi.org/10.1016/j.ijhcs.2019.06.007
Brhel, M., Meth, H., Maedche, A., & Werder, K. (2015). Exploring principles of user-centered agile software development: A literature review. Information and software technology, 61, 163-181. https://doi.org/10.1016/j.infsof.2015.01.004
Chepken, C. (2016). The Absence of One-Size-Fits-All in the Day Labour Organisations ICT4D Designs Human Development and Interaction in the Age of Ubiquitous Technology (pp. 308-333): IGI Global. https://doi.org/10.4018/978-1-5225-0556-3.ch013
Crişan, C. (2017). Design thinking: what it is and how it works. A case study on romanian libraries. Euromentor Journal-Studies about education, 8(4), 181-194. https://www.euromentor.ucdc.ro/euromentor-december-2017.pdf#page=181
Day, K., Humphrey, G., & Cockcroft, S. (2017). How do the design features of health hackathons contribute to participatory medicine? Australasian Journal of Information Systems, 21. https://doi.org/10.3127/ajis.v21i0.1383
Dwivedi, Y. K., Wastell, D., Laumer, S., Henriksen, H. Z., Myers, M. D., Bunker, D., . . . Srivastava, S. C. (2015). Research on information systems failures and successes: Status update and future directions. Information Systems Frontiers, 17(1), 143-157. https://doi.org/10.1007/s10796-014-9500-y
Dziak, D., Jachimczyk, B., & Kulesza, W. J. (2017). IoT-based information system for healthcare application: design methodology approach. Applied Sciences, 7(6), 596. https://doi.org/10.3390/app7060596
Eide, A. W., Pickering, J. B., Yasseri, T., Bravos, G., Følstad, A., Engen, V., . . . Lüders, M. (2016). Human-machine networks: towards a typology and profiling framework. Paper presented at the International Conference on Human-Computer Interaction, pp. 11-22. https://doi.org/10.1007/978-3-319-39510-4_2
Esposito, A., Esposito, A. M., & Vogel, C. (2015). Needs and challenges in human computer interaction for processing social emotional information. Pattern Recognition Letters, 66, 41-51. https://doi.org/10.1016/j.patrec.2015.02.013
Gandhi, N., Petkar, O., & Armstrong, L. J. (2016). Rice crop yield prediction using artificial neural networks. Paper presented at the 2016 IEEE Technological Innovations in ICT for Agriculture and Rural Development (TIAR). https://doi.org/10.1109/tiar.2016.7801222
Gonçalves, T. G., Oliveira, K. M., & Kolski, C. (2018). Identifying HCI approaches to support CMMI-DEV for interactive system development. Computer Standards & Interfaces, 58, 53-86. https://doi.org/10.1016/j.csi.2017.12.003
Gottschalk, P. (2020). E-government interoperability and information resource integration: Frameworks for aligned development. Information Systems, 193. https://doi.org/10.4018/978-1-60566-648-8
Gray, C. M. (2016). " It's More of a Mindset Than a Method" UX Practitioners' Conception of Design Methods. Paper presented at the Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (pp. 4044-4055) https://doi.org/10.1145/2858036.2858410
Grenci, R. T., & Hull, B. Z. (2020). New dog, old tricks: ERP and the systems development life cycle. Journal of Information Systems Education, 15(3), 7.
Gutiérrez, F., Htun, N. N., Schlenz, F., Kasimati, A., & Verbert, K. (2019). A review of visualisations in agricultural decision support systems: An HCI perspective. Computers and Electronics in Agriculture, 163, 104844. https://doi.org/10.1016/j.compag.2019.05.053
Han, E., Baethgen, W. E., Ines, A. V., Mer, F., Souza, J. S., Berterretche, M., . . . Barreira, C. (2019). SIMAGRI: An agro-climate decision support tool. Computers and Electronics in Agriculture, 161, 241-251. https://doi.org/10.1016/j.compag.2018.06.034
Han, W., Yang, Z., Di, L., & Mueller, R. (2012). CropScape: A Web service based application for exploring and disseminating US conterminous geospatial cropland data products for decision support. Computers and Electronics in Agriculture, 84, 111-123. https://doi.org/10.1016/j.compag.2012.03.005
He, C., Parra, D., & Verbert, K. (2016). Interactive recommender systems: A survey of the state of the art and future research challenges and opportunities. Expert Systems with Applications, 56, 9-27. https://doi.org/10.1016/j.eswa.2016.02.013
Hoxmeier, J., & Lenk, M. M. (2020). Service-learning in information systems courses: Community projects that make a difference. Journal of Information Systems Education, 14(1), 10. http://jise.org/Volume14/n1/JISEv14n1p91.pdf
Hsu, H.-C., Chang, S., Chen, C.-C., & Wu, I.-C. (2020). Knowledge-based system for resolving design clashes in building information models. Automation in Construction, 110, 103001. https://doi.org/10.1016/j.autcon.2019.103001
Hsu, Y.-C., & Nourbakhsh, I. (2020). When human-computer interaction meets community citizen science. Communications of the ACM, 63(2), 31-34. https://doi.org/10.1145/3376892
Islam, M. N., Karim, M. M., Inan, T. T., & Islam, A. N. (2020). Investigating usability of mobile health applications in Bangladesh. BMC Medical Informatics and Decision Making, 20(1), 19. https://doi.org/10.1186/s12911-020-1033-3
Jacucci, G., Spagnolli, A., Freeman, J., & Gamberini, L. (2015). Symbiotic interaction: a critical definition and comparison to other human-computer paradigms. Paper presented at the International Workshop on Symbiotic Interaction. pp. 3-20. https://doi.org/10.1007/978-3-319-13500-7_1
Jeon, M., Fiebrink, R., Edmonds, E. A., & Herath, D. (2019). From rituals to magic: Interactive art and HCI of the past, present, and future. International Journal of Human-Computer Studies, 131, 108-119. https://doi.org/10.1016/j.ijhcs.2019.06.005
Joung, J., & Kim, K. (2017). Monitoring emerging technologies for technology planning using technical keyword based analysis from patent data. Technological Forecasting and Social Change, 114, 281-292. https://doi.org/10.1016/j.techfore.2016.08.020
Keramati, H., & Mirian-Hosseinabadi, S.-H. (2008). Integrating software development security activities with agile methodologies. In 2008 IEEE/ACS International Conference on Computer Systems and Applications (pp. 749-754). IEEE. https://doi.org/10.1109/aiccsa.2008.4493611
Kim, S., & Choi, M. (2020). Educational requirement analysis for information security professionals in Korea. Journal of Information Systems Education, 13(3), 11. http://jise.org/Volume13/n3/JISEv13n3p237.pdf
Kocsis, D. (2019). A conceptual foundation of design and implementation research in accounting information systems. International Journal of Accounting Information Systems, 34, 10024. https://doi.org/10.1016/j.accinf.2019.06.003
Kumar, P., Verma, J., & Prasad, S. (2012). Hand data glove: a wearable real-time device for human-computer interaction. International Journal of Advanced Science and Technology, 43. https://doi.org/10.1109/rait.2012.6194548
Kupiainen, E., Mäntylä, M. V., & Itkonen, J. (2015). Using metrics in Agile and Lean Software Development–A systematic literature review of industrial studies. Information and software technology, 62, 143-163. https://doi.org/10.1016/j.infsof.2015.02.005
Lin, K., Xia, F., Wang, W., Tian, D., & Song, J. (2016). System design for big data application in emotion-aware healthcare. IEEE Access, 4, 6901-6909. https://doi.org/10.1109/access.2016.2616643
Loizides, F., Jones, K., Girvan, C., De Ribaupierre, H., Turner, L., Bailey, C., & Lloyd, A. (2019). Crowdsourcing Real-World Feedback for Human–Computer Interaction Education Macrotask Crowdsourcing (pp. 233-252): Springer. https://doi.org/10.1007/978-3-030-12334-5_9
Lundström, C., & Lindblom, J. (2018). Considering farmers' situated knowledge of using agricultural decision support systems (AgriDSS) to Foster farming practices: The case of CropSAT. Agricultural Systems, 159, 9-20. https://doi.org/10.1016/j.agsy.2017.10.004
Machwitz, M., Hass, E., Junk, J., Udelhoven, T., & Schlerf, M. (2019). CropGIS–a web application for the spatial and temporal visualization of past, present and future crop biomass development. Computers and Electronics in Agriculture, 161, 185-193. https://doi.org/10.1016/j.compag.2018.04.026
Mao, X., Li, K., Zhang, Z., & Liang, J. (2017). Design and implementation of a new smart home control system based on internet of things. In 2017 International Smart Cities Conference (ISC2) (pp. 1-5). IEEE. https://doi.org/10.1109/isc2.2017.8090790
Matallaoui, A., Koivisto, J., Hamari, J., & Zarnekow, R. (2017). How effective is “exergamification”? A systematic review on the effectiveness of gamification features in exergames. Paper presented at the Proceedings of the 50th Hawaii International Conference on System Sciences. https://doi.org/10.24251/hicss.2017.402
Nishant, R., Srivastava, S. C., & Bahli, B. (2020). Does Virtualization Capability Maturity Influence Information Systems Development Performance? Theorizing The Non-Linear Payoffs. In Proceedings of the 53rd Hawaii International Conference on System Sciences. https://doi.org/10.24251/hicss.2020.677
Pimenta, A., Carneiro, D., Neves, J., & Novais, P. (2016). A neural network to classify fatigue from human–computer interaction. Neurocomputing, 172, 413-426. https://doi.org/10.1016/j.neucom.2015.03.105
Punchoojit, L., & Hongwarittorrn, N. (2017). Usability studies on mobile user interface design patterns: a systematic literature review. Advances in Human-Computer Interaction, 2017. pp. 1-22. https://doi.org/10.1155/2017/6787504
Rantala, J., Majaranta, P., Kangas, J., Isokoski, P., Akkil, D., Špakov, O., & Raisamo, R. (2020). Gaze interaction with vibrotactile feedback: Review and design guidelines. Human–Computer Interaction, 35(1), 1-39. https://doi.org/10.1080/07370024.2017.1306444
Rautaray, S. S., & Agrawal, A. (2015). Vision based hand gesture recognition for human computer interaction: a survey. Artificial intelligence review, 43(1), 1-54. https://doi.org/10.1007/s10462-012-9356-9
Righi, V., Sayago, S., & Blat, J. (2017). When we talk about older people in HCI, who are we talking about? Towards a ‘turn to community’in the design of technologies for a growing ageing population. International Journal of Human-Computer Studies, 108, 15-31. https://doi.org/10.1016/j.ijhcs.2017.06.005
Rotolo, D., Hicks, D., & Martin, B. R. (2015). What is an emerging technology? Research policy, 44(10), 1827-1843. https://doi.org/10.1016/j.respol.2015.06.006
Sailer, M., Hense, J. U., Mayr, S. K., & Mandl, H. (2017). How gamification motivates: An experimental study of the effects of specific game design elements on psychological need satisfaction. Computers in Human Behavior, 69, 371-380. https://doi.org/10.1016/j.chb.2016.12.033
Samara, A., Galway, L., Bond, R., & Wang, H. (2019). Affective state detection via facial expression analysis within a human–computer interaction context. Journal of Ambient Intelligence and Humanized Computing, 10(6), 2175-2184. https://doi.org/10.1007/s12652-017-0636-8
Schöbel, S., Janson, A., Jahn, K., Kordyaka, B., Turetken, O., Djafarova, N., . . . Adam, M. (2020). A Research Agenda for the Why, What, and How of Gamification Designs Results on an ECIS 2019 Panel. Communications of the Association for Information Systems, 46(1), 30. https://www.alexandria.unisg.ch/258977/3/JML_776.pdf
Shilton, K. (2018). Values and ethics in human-computer interaction. Foundations and Trends® Human–Computer Interaction, 12(2), 107-171. https://doi.org/10.1561/1100000073
Šumak, B., Špindler, M., Debeljak, M., Heričko, M., & Pušnik, M. (2019). An empirical evaluation of a hands-free computer interaction for users with motor disabilities. Journal of biomedical informatics, 96, 103249. https://doi.org/10.1016/j.jbi.2019.103249
Tosi, F. (2020). From User-Centred Design to Human-Centred Design and the User Experience Design for Ergonomics (pp. 47-59): Springer. https://doi.org/10.1007/978-3-030-33562-5_3
Van Hertem, T., Rooijakkers, L., Berckmans, D., Fernández, A. P., Norton, T., & Vranken, E. (2017). Appropriate data visualisation is key to Precision Livestock Farming acceptance. Computers and Electronics in Agriculture, 138, 1-10. https://doi.org/10.1016/j.compag.2017.04.003
van Roy, R., & Zaman, B. (2019). Unravelling the ambivalent motivational power of gamification: A basic psychological needs perspective. International Journal of Human-Computer Studies, 127, 38-50. https://doi.org/10.1016/j.ijhcs.2018.04.009
Yang, C., Ye, H. J., & Feng, Y. (2020). Using gamification elements for competitive crowdsourcing: exploring the underlying mechanism. Behaviour & Information Technology, 1-18. https://doi.org/10.1080/0144929x.2020.1733088
Zotti, G., & Neubauer, W. (2019). Beyond the landscape: analysis of Neolithic circular ditch systems of Lower Austria with advanced virtual archaeoastronomy. Virtual Archaeology Review, 10(21), 90-102. https://riunet.upv.es/bitstream/handle/10251/124741/10772-44268-2-PB.pdf?sequence=4
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 The Authors & LUMEN Publishing House
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant this journal right of first publication, with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work, with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g. post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g. in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as an earlier and greater citation of published work (See The Effect of Open Access).
BRAIN. Broad Research in Artificial Intelligence and Neuroscience Journal has an Attribution-NonCommercial-NoDerivs
CC BY-NC-ND
