How Employee Well-being Mediates the Relationship between Employee Experience and Work Engagement?

Authors

  • Berk Özçınar Institute of Social Sciences, Yildiz Technical University, Istanbul, Turkey
  • Emel Esen Department of Business Administration, Faculty of Economics and Administrative Sciences, Yildiz Technical University, Istanbul, Turkey
  • Selin Karaca Varinlioğlu Department of Business Administration, Faculty of Economics and Administrative Sciences, Turkish-German University, Istanbul, Turkey
  • Doğan Başar Türkiye Sigorta, Istanbul, Turkey

DOI:

https://doi.org/10.18662/rrem/16.3/897

Keywords:

Employee experience, work engagement, employee well-being, human resources

Abstract

The purpose of this study was to examine the impact of employee experience on work engagement. A questionnaire consisting of both open-ended and multiple-choice items was administered to 308 respondents working in seven main insurance companies operating in Turkey. Employee experience is divided into three dimensions: the perceived importance of managers, work meaningfulness, and career-focused experience. According to the results of this study, employee experience has an important effect on work engagement. Employee well-being partially mediates the relationship between employee experience and work engagement. The importance of the research is that it shows that employee experience practices and welfare policies implemented by companies will ultimately result in work engagement. We emphasize the importance of providing employees with a positive experience throughout their journey, from recruitment to post-employment, as it leads to positive outcomes at both an individual and organizational level.

Author Biographies

Berk Özçınar, Institute of Social Sciences, Yildiz Technical University, Istanbul, Turkey

Berk OZCINAR is currently a Ph.D. student in Organizational Behavior at Yildiz Technical University in Istanbul, Turkey. He holds a BA in Business Administration at Abant İzzet Baysal University and MA in Human Resources Management at YTU. His research focuses on positive organizational behavior, employer brand and employee experience.

Emel Esen, Department of Business Administration, Faculty of Economics and Administrative Sciences, Yildiz Technical University, Istanbul, Turkey

Emel ESEN received a BS in Business Administration from Yildiz Technical University (2004) and completed her master’s degree in Human Resources Management of Business Administration Department from Yildiz Technical University (2006). She earned her PhD in Organizational Behavior at Marmara University, Turkey (2011). She is currently Professor at Yildiz Technical University, Turkey. Her research interests include Positive Organizational Behavior, Business Ethics, and Corporate Reputation

Selin Karaca Varinlioğlu, Department of Business Administration, Faculty of Economics and Administrative Sciences, Turkish-German University, Istanbul, Turkey

Selin KARACA VARINLIOGLU is currently a research assistant at Turkish-German University and Ph.D. student in Organizational Behavior at Yildiz Technical University in Istanbul, Turkey. She holds a BA in Business Administration at YTU and MA in Innovation, Entrepreneurship and Management at YTU. Her research interests include positive organizational behavior, remote work, impression management and corporate reputation.

Doğan Başar, Türkiye Sigorta, Istanbul, Turkey

Dogan BASAR graduated from Karadeniz Technical University, Department of Business Administration in 2005 and completed his M.Sc. and Ph.D. education at Gebze Technical University, Social Sciences Institute, in the fields of Strategy Science and Human Resources, respectively. He worked as a Human Resources Manager in different companies in the finance sector, including institutions such as Türk Eximbank and Borsa Istanbul. He did academic studies at Tomas Bata University in Czechia and England for a while. In the academic field, he served as Head of Department and Director of Higher School at Bolu Abant Izzet Baysal University. He is currently working as Human Resources Manager at the Central Bank of the Republic of Türkiye since January 2020. Dr. BASAR has written many national and international articles and book chapters in the field of human resources. He became a member of BKM's Board of Directors and Remuneration Committee in 2021.

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Published

2024-08-12

How to Cite

Özçınar, B., Esen, E., Karaca Varinlioğlu, S. ., & Başar, D. (2024). How Employee Well-being Mediates the Relationship between Employee Experience and Work Engagement?. Revista Romaneasca Pentru Educatie Multidimensionala, 16(3), 352-374. https://doi.org/10.18662/rrem/16.3/897

Issue

Vol. 16 No. 3 (2024): Revista Romaneasca pentru Educatie Multidimensionala

Section

Psycho-Social Competencies & Educational Strategies

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