The Valences of Communication in a Crisis Situation
DOI:
https://doi.org/10.18662/upasw/25/34Keywords:
communication, crisis, crisis management, behaviourAbstract
The frequency with which it is used - ubiquitously integrating with the linguistic arsenal of modern man - places next to the concept of crisis the meaning of those categories of events that bring with them deviations from the axis of a natural and desirable course of daily life. Such eventual frameworks (from natural disasters, economic recession, pandemic, to situations that upset to reconfigure family life, etc.), through their diversity and complexity, increase the difficulty of exhaustive theoretical classification of the concept. There are situations that take place against a background of accentuated emotional vulnerability, with behavioral changes not specific to ordinary life contexts, with exaggerated response reactions, the one in question being in a perpetual search for answers.
As a tool that vigorously proves its potential in interpersonal relations in general, effective communication remains indispensable for the trajectory of the crisis situation, whatever its configuration.
Integrating a perspective of interdisciplinary approach - anthropological, chronological (historical), psycho-socio-behavioral, and crisis management - the article highlights the interdependence of the concepts of crisis and communication, emphasizing the need for effective cooperation between the two, which becomes an imperative of the situation. crisis.
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