Opinions of the Public Officials and the Local Community Members Regarding the Administrative Activity. Survey at the Level of the City Hall Institution of Horodnic de Sus Commune, Suceava County, Romania

Abstract

Society, in general, and every local collectivity, in particular, needs public administrations to carry out administrative activities dedicated to concrete social needs. Starting from this necessity, through its content, this paper aims to analyze the opinions of dignitaries and civil servants, as well as members of the local community regarding the administration activity carried out at the Institution of Horodnic de Sus City Hall in Suceava County. Achieved by ensuring the comparability of the data collected, this micro-research reveals that both those who manage and those who are managed show a favorable attitude in relation to almost all aspects surveyed: the adaptation of administrative activities to the needs of the local community, the promptness and efficiency of the administrative activity in the City Hall Institution, the, the satisfaction regarding the management of both the City Hall Institution and the locality. However, the study highlights the fact that regarding the existence of bureaucracy in the administrative activity and in the relation with the members of the local community, the opinions expressed by the two categories of respondents are different. If in the perception of dignitaries and civil servants alignment of the administrative activity with the development priorities of the locality, the answers are unfavorable to the bureaucratic phenomenon, by contrast, from the opinions expressed by the locals, it results that the City Hall-citizens relation is affected by bureaucracy.